Complaints and Requests

If you have a complaint or request that you would like to report to Council, you will need to provide your name, address and phone number so that a Council officer can respond back to your complaint/request, or contact you for more information if required.

Local Law officers will respond to every complaint or request for service as quickly as possible.

Your personal details will be kept strictly confidential, as the only time a complainants name is released is if the matter is to appear before the court.

Roads and footpaths should be kept free of mud, dirt, sand and other materials at all times. Where possible, all building materials should be kept on private property.

It is the property owners responsibility to make sure their property is maintained.

Property owners are requested to keep their land free of anything unsightly or detrimental to the amenity of the neighbourhood.

Residents who wish to make a complaint about trail bike riders should contact the Special Solos Unit on 9380 7356.

Under the Environment Protection Act 1970, it is illegal to place posters and advertising material on poles. This offence costs Council thousands of dollars every year to clean up.

Offenders, including those who instruct others to put up posters and advertising material illegally can be fined.

Customer Service
Ph: 8470 8888