People with Disability

National Disability Insurance Scheme (NDIS)

The City of Darebin will be one of the first Local Government Areas as part of the National Disability Insurance Scheme (NDIS) national roll-out beginning on 1 July, 2016. We will support individuals, local organisations and services as they transition to this new scheme. We will also take the lead and advocate for change on issues that are outside of our control.

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The National Disability Insurance Scheme (NDIS) is funded by the Commonwealth Government.
The National Disability Insurance Agency (NDIA) is the Commonwealth Government Agency that oversees the NDIS.

Under the NDIS, people living with a disability, their families and carers will control the way that their funding is spent – how, when and where. The NDIA will work with people to put supports in place that help them reach their goals.

To be eligible for the NDIS, people will:

  • have a permanent disability that significantly affects their ability to take part in everyday activities
  • be aged less than 65 when they first access the scheme
  • be an Australian citizen, live in Australia and hold a permanent visa or hold a Protected Special Category Visa.

For more information on eligibility, use the access checker on the NDIS website

The NDIS in Darebin

The City of Darebin will be one of the first Local Government Areas as part of the NDIS national roll-out beginning on 1 July, 2016.

Darebin Council will support individuals, local organisations and services as they transition to the NDIS. Council will also take the lead and advocate for change when issues are beyond Council’s immediate control. 

Council has been looking at how we can best support people with a disability once the NDIS is implemented. As part of this, we wanted to find out what the community thought about the NDIS - what questions you had, what your concerns were, and how you thought Council should be supporting people with a disability.

We held two community forums in February and March, and ran an online forum to find out what the community thought. This feedback will inform Council’s decision about the role it should play under the NDIS. You can view a short video clip of the second community forum here, or the entire session here.

NDIS information sessions, forums and events:
if you are aware of an NDIS event please contact us to have the details listed below

Noah's Ark NDIS Info Session
Information about NDIS options and programs through Noah's Ark. 
When: Wednesday 1st June 2016, 6pm - 7.30pm; Saturday 4th June 2016, 10am - 11.30am
Where: Noah's Ark Heidelberg, 9-11 Altona Road, Heidelberg Heights
Registration: Register by calling 1800 819 140 or at the registration page 

Disability Loop NDIS Opportunities Workshops
This workshop series has been specifically designed for CEOs, senior managers and board members of community organisations. 
When: Wednesday 1st - Thursday 2nd June 2016, 9.30am - 5pm 
Where: Jasper Hotel, 489 Elizabeth Street, Melbourne 
Registration: places are limited to representatives from community information, capacity building and advocacy organisations. Visit the registration page to sign up. 

Our Choice Expo
Information and exhibits about the NDIS for people with disabilities and their supporters
When: Tuesday 7th June 2016, 12pm - 7.30pm
Where: Darebin Arts and Entertainment Centre, corner of Bell Street and St Georges Road, Preston
Local service providers are invited to exhibit at the event. To become an exhibitor fill in the registration form or contact VALID 9416 4003, email

NDIS Webinars
The NDIS regularly run online webinars where people can watch a panel discussion online and contribute questions via email, text message and social media.
To find out when the next webinar is on and how to participate in a live webinar click here.
To access old webinars click here.  

NDIS pre-planning sessions and supports: 
The National Disability Insurance Agency (NDIA) has funded a group of Disability Services Organisations (DSO) to support people with disabilities and their carers to prepare for transition to the NDIS by building up skills and feeling more confident. The following DSOs are offering workshops and peer support sessions: 

Peer Action Groups: for people with disabilities, their family members and supports
Further information: to join a local Peer Action Group fill in the registration form or contact VALID at or phone 9416 4003

Peer Support to Buy Support
Online web forum for people who are interested in sharing innovative ideas on support services.
Further information: contact John McKenna on 0419 877 712 (Wednesday to Friday). 

NDIS Family Readiness workshops to support transition
By Inclusion Melbourne 
When: Fortnightly Thursdays - 28 April, 12 May, 26 May and 9 June,  10am - 12pm or 6.30pm - 8.30pm
Daytime workshops at:
Macleod Community Hall, 7 Birdwood Ave, Macleod
Evening workshops at:
Northcote Town Hall, 189 High Street Northcote
Registration: Places are limited, to book contact Alice Nicholas or call 9509 4266

Peer Support workshops for parents and carers of children with Autism Spectrum Disorder (ASD)
Further information: contact or phone 9657 1651   

Connect workshops: for parents and carers of children with a disability aged 0 - 18 years old 
By Association for Children with a Disability (ACD) - CONNECT is a free peer support network for families seeking to manage their own supports and make the most of the NDIS to go beyond traditional disability pathways. 
Further information:
contact ACD phone 9818 2000 

NDISandME Groups: for people with Down Syndrome and their carers
By Down Syndrome Victoria
Further information: sign up to be be an NDISandME member by emailing your contact details to

More information about the NDIS

Unhappy about the NDIS and not sure who to make your complaint to? Click here for more information

General NDIS information
Interface with mainstream services fact sheets 
Changes to the Home and Community Care (HACC) Program

Resources for participants (people with a disability)
NDIS Victoria Participant Information Pack
NDIS Easy English fact sheets for participants
'Getting Plan Ready' template
'Picture My Future' planning toolkit 
'Choosing a Service Provider'
'It's My Choice' Toolkit
The NDIS for Women with Disabilities
Reasonable and Necessary Supports
What if I'm not happy with the NDIS (plain English)
NDIS review and appeals flow chart
LinkAssist Community Noticeboard
Clickability: Australian Disability Service Reviews

Resources for carers
Find supports and services near you
Carers in the NDIS
Peer Conversation Partners
NDIS Carers Checklist
Mental Health Carers NDIS Guide
Early Childhood Intervention Services transition to NDIS

Resources for service providers
NDS NEMA Readiness Google + Group - An online forum for service providers to post questions, access presentations from past sessions and identify new opportunities.
NDIS service provider readiness toolkit
NDIS Victoria Provider Information Pack
Disability Services Consulting
National Disability Services (NDS)

Got more questions? 
See the answers to some Frequently Asked Questions here.
Please note this information has been sourced from other sources. Council cannot guarantee details will stay the same.


Community Participation

We are committed to ensuring Darebin is an accessible place to live for people with a disability. Read our Disability Access and Inclusion Plan, or seek out details on the MetroAccess Initiative and our Disability Advisory Committee.

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Darebin Disability Advisory Committee

The Darebin Access and Inclusion Plan is monitored by the Darebin Disability Advisory Committee (DDAC). The Committee advises Council on issues relating to access and inclusion for people with a disability. The Committee is chaired by a Councilor and made up of community representatives with a disability, carers, local service providers and relevant Council staff.

Support to participate
Any disability-related support required to participate will be covered by Council. This includes costs ofr travel, attendant care, respite care, language interpreters, Auslan interpreting and other reasonable costs.

Further Information:
Ph: 8470 8368

Darebin Access and Inclusion Plan 2015-2019 – Towards an Inclusive City
Darebin Council has prepared the Darebin Access and Inclusion Plan 2015-2019 to reduce the barriers experienced by people with a disability, and to help make Darebin a more accessible, liveable and inclusive city.

The goals of the draft Plan are:

  • Goal 1 - Liveable housing and safe public places
  • Goal 2 – Accessible transport and freedom of movement
  • Goal 3 – The right to education, employment and pathways to well being
  • Goal 4 – An amplified voice in public affairs and decision-making
  • Goal 5 – The right to a creative and dynamic city with quality services
  • Goal 6 - Freedom from discrimination into the future

Darebin Access and Inclusion Plan 2015 - 2019 MASTER DOCUMENT
Darebin Access and Inclusion Plan 2015 - 2019 ACTION PLAN
Darebin Access and Inclusion Plan 2015 - 2019 MASTER DOCUMENT Large Print
Darebin Access and Inclusion Plan 2015 - 2019 ACTION PLAN Large Print

Further Information:
Disability Access Planner 
Ph: 8470 8348

MetroAccess Initiative
MetroAccess is a partnership between the Department of Human Services and metropolitan Local Governments. This project aims to build local communities across metropolitan Victoria that are more welcoming and inclusive of people with a disability.

Objectives of MetroAccess:

  • To mobilise and support people with a disability to optimise participation in the life of their local community.
  • To build and strengthen the community's capacity to provide support to people with disabilities and their families.
  • To facilitate integrated local community planning and coordination which engages and involves people with a disability and their families, disability service providers and community organisations.
  • To work with existing disability support providers to enhance their capacity to provide relevant and appropriate supports in the community.
  • To improve access to information about relevant services and community activities available to people with disabilities in their communities

Further Information:
MetroAccess Officer
Ph: 8470 8368

Recreation and Leisure

We support sport and recreation activities inclusive for all, if you have a disability and need help finding local activities you can get in touch with us for advice.

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Access for All Abilities

RecLink Australia is funded by the Access for All Abilities program to act as the first point of call for people with disabilities looking for sporting opportunities, through the provision of Access for All Abilities Play.

AAA Play is a free information and referral service. Visit the AAA Play website or call today to discover the range of sports and active recreation activities close to your home for people of all abilities.

AAA Play
Ph: 1800 222 842

Further Information:
Darebin Leisure Services
Ph: 8470 8305

Community Recreation Facilitator
Are you a person with a disability living in the City of Darebin who wants to get out and about, but need some information and support to get started?  Would you like to become involved in a sport and recreation activity but don't know where to begin?  Do you want to know which sports offer specialised programs for people with a disability?

We offer the services of a Community Recreation Facilitator (CRF), an information and referral service for people with a disability who want to become involved in community sport and recreation. The CRF is funded by the Department of Human Services and administered by the City of Darebin. The CRF can assist you if you live in the City of Darebin and surrounds, have a disability, are aged 18-65 and live at home with the support of family. The CRF also welcomes enquiries from clubs and services who wish to be more inclusive of people with a disability.

To find out about your rights and responsibilities and the complaints process for the CRF service see: CRF Rights & Responsibilities and Complaints process
To find about sport and recreation opportunities for people with a disability in the City of Darebin see: Sport and recreation for people with a disability

The CRF has developed a guide for sports club on how they can be inclusive of people with a disability. The guide provides advice, ideas, local contacts and practical ways that a club can increase participation of community members with a disability in their club activities. Please download the guide Access for All - Promoting Disability Inclusion in Sport or for a hard copy contact the CRF on the details listed below. 

Further Information:
Ph: 8470 8305 (Tuesday & Thursday)

Access and Mobility Maps

Want to find accessible toilets, accessible car parking, public transport stops and routes and pedestrian crossing points with ease? We have created access and mobility maps designed to help people with a disability or mobility difficulties to get around our 5 main shopping strips.

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Access and Mobility Maps:

Printed copies of the maps are available from our Customer Service Centres or contact our MetroAccess Officer.

Further Information
MetroAccess Officer
Ph: 8470 8368


You can contact us a number of ways (TTY, Speak and Listen, Internet Relay), ask us if you require accessible formats of documents, Auslan sign language interpreters can be organised to enable you to communicate with us.

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Deaf, Speech or Hearing Impaired Support

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service.

  • TTY (Hearing Impaired): Phone 133 677 and ask for 03 8470 8888
  • Speak and Listen: Phone 1300 555 727 and ask for 03 8470 8888
  • Internet Relay: Connect to National Relay Service - IP Relay and ask for 03 8470 8888

Accessible Documents
All Council documents and publications are available in alternative formats upon request. Formats available include large print, electronic (CD or email), audio and hard copy.

To request a publication/document in an alternative format contact:

Customer Service
Ph: 8470 8888

Audio Loop
Council Chambers located on High Street, Preston features an audio loop that allows people with hearing aids to hear better.

Auslan Sign Language Interpreters
Sign Language interpreters are available for deaf residents to allow them to participate in Council meetings, forums, community consultation and general Council events.

To organise an Auslan Interpreter contact:
Customer Service
Ph: 8470 8888

The Darebin City Council Website has been designed to ensure content is available to all users including those with visual, motor or cognitive disabilities. We are continually assessing the accessibility standards and making changes as required to ensure the website maintains a minimum level AA compliance.

Visit the World Wide Web Consortium (W3C) website for more information on accessible websites.....