Rates

Rate Capping

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Rate capping has been introduced by the State Government for the 2016/2017 financial year.

Under this new system, Victorian councils cannot increase their rates revenue above those set by the Minister for Local Government each year without seeking an exemption.

For 2016/17 financial year, the State Government has capped the rate increase at 2.5%. This means, councils can only increase the total revenue they raise through rates by up to 2.5% more than the previous year.

We have elected to apply the 2.5% increase rather than seek an exemption from the capped rate for this financial year.

How general rates and charges are calculated

How rates charges are calculated

Your rates bill comprises two elements;

  • General Rates charge, and
  • Fire services levy

The 2.5% rate cap does not apply to the fire services levy or for property revaluations.

Your bill may be more or less than you expected because the 2.5% rate cap applies to the overall rate revenue collected by each council, not your individual property.

Watch the How does rate capping work? video for more information.

Paying Your Rates

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We have made paying your rates easier. You can pay your rates online, by phone, mail or in-person at our Customer Service Centres or at any Australia Post Office. You can also sign up for direct debit to ensure your rates are always paid on time.
Rate payment due dates
Your rates are required to be paid in four instalments by the following dates each year (as set by the Minister):
  • Instalment 1: 30 September (or next working day)
  • Instalment 2: 30 November (or next working day)
  • Instalment 3: 28 February (or next working day)
  • Instalment 4: 31 May (or next working day)
Overdue Payments
Instalments not paid by the due date will be charged interest.  Any outstanding payments shown on the annual rate notice must be paid immediately. Interest will continue to grow on any rates and charges, which remain outstanding.  Overdue payments may be subject to legal action without further notice.

Interest charges on late payments
Payment of rates and charges must be received by the respective due dates as shown on the annual rate notice to avoid interest being charged.

Penalty interest will be charged on late payments at the rate of 9.5% per annum. The interest rate is fixed by the State Government under Section 2 of the Penalty Interest Rates Act 1983.

Paying via Direct Debit
Paying your rates by Direct Debit is a convenient and easy way for you to ensure that your rates are always paid on time and helps to avoid any interest charges.
Our Direct Debit option allows you to nominate a cheque/savings or credit card account from which your rates are automatically deducted.  There are two Direct Debit options:
  • Option 1. Your four quarterly rate installment payments are deducted from your nominated account on their due dates.
  • Option 2. Spread your rate payments over 10 monthly deductions. Monthly payments are deducted from your nominated account on the 15th of each month. The ten month period commences on the 15th September and ends on the 15th June each year.
If you would like to schedule your deductions weekly or fortnightly please contact us.

Apply for Direct Debit

To begin a Direct Debit all you need to do is fill out the Direct Debit Arrangement Form nominating which option you prefer and return your application to us.
  • Mail to: City of Darebin, PO Box 91, Preston VIC 3072
  • Fax to: (03) 9261 4840
Once the Direct Debit arrangement is setup, it continues every year unless you send us written notification from you to cancel or Change the Direct Debit.

How to pay your rates
You can pay your rates by internet, phone, mail or in person.

Online: 

  1. Pay your rates using our Payments Online service. You will need your Assessment Number located on the top right corner of your Rate Notice. 
    Payments Online
  2. Pay your rates via POSTbillpay. You will need the Darebin Post Billpay Code 0325 and your Reference Number located on your Rate Notice. 
    POSTbillpay
  3. Pay your rates via BPAY via your online banking website. You will need the Darebin Biller Code 7831 and your Reference Number located on your Rate Notice.   
Phone:
  1. Pay your rates by credit card (Visa/MasterCard) over the phone using our secure automated system by Calling 1300 954 297. You will need your Assessment Number located on the top right corner of your Rate Notice.
  2. Pay your rates by credit card (Visa/MasterCard) via POSTbillpay - 13 18 16. You will need the Darebin Post Billpay Code 0325 and your Reference Number located on your Rate Notice.
In-Person:
  1. Pay your rates at any Customer Service Centre. You can pay by credit card (Visa, MasterCard, American Express, Diners), EFTPOS, cheque, money order, or cash.
  2. Pay your rates at any Australia Post Office. You can pay by credit card (Visa/MasterCard), EFTPOS, cheque, money order, and cash. You will be issued with a receipt, which you should keep as your record of payment
Mail:
You can mail a cheque or money order payable to ‘Darebin City Council’ and cross it 'Not Negotiable', before the due date. Separate the payment slip at the bottom of your rates notice and mail it with your cheque or money order. 

Mail to: 
GPO Box 60, Melbourne VIC 3001

Note: We don’t provide a receipt for payments received by mail. Keep the top portion of your notice for your records. 

Do You Need Help to Pay?
If you are experiencing difficulties that may prevent you paying your rates and charges by the due date, please contact us to discuss an alternative payment arrangement.  
Note: Interest will still apply to any rate or charge outstanding after the respective due date. 

Plan ahead do not leave contacting us to the due date. If you enter into an arrangement and adhere to your payment agreement, we will withhold recovery action against outstanding rate arrears.

Pensioner Rate Rebate
If you hold a current pensioner concession card, or DVA Gold Card with war widow or TPI classification and live at the property shown on the Rate Notice you may be eligible for a rebate.

Eligible pensioners will receive a rebate from the State Government along with a Darebin Council Rebate.  You will also be eligible for a rebate off your Fire Services Property Levy.

If a rebate does not show on your Rate Notice:

  • Complete a Municipal Rates Concession Form and send by mail to: City of Darebin, PO Box 91, Preston 3072 with a copy of the front and back of your pension card.
  • Or bring your completed form to any Customer Service Centre along with your pension card.  Application forms are also available at any Customer Service Centre.
Fire Services Property Levy
From 1 July 2013, all Victorian Councils are required to collect the fire services levy on behalf of the State Government. It is collected as another charge shown on your rates notice.

The Fire Services Property Levy will replace the existing insurance-based funding model, as recommended by the Victorian Bushfires Royal Commission.  While we collect this property levy through your Rates Notice, the money goes directly to the State Government, and not to Council.

If you have property insurance, you will no longer pay a fire services levy through your insurance premium.  Any insurance policy with a start or renewal date on or after 1 July 2013 should not include a fire services levy.  Any insurer that charges a fire services levy after this date would be breaking the law.

Further Information
Customer Service
Ph: 8470 8888
Email: revenue@darebin.vic.gov.au

Rate Notices

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We have made receiving your rates notice easier as you now have the option to receive your rate notice electronically via BPAYView or eNotice.

Copy Of Your Rate Notice
If you have already registered for BpayView or eNotice you can login and reprint your Rate Notice

  • BpayView:  login to your Internet Banking
  • eNotice: login to Darebin City Council Electronic Rate Notice Delivery
  • If you are not registered for BpayView or eNotice you can:
  • Customer Request
  • Contact us to confirm your mailing address and ownership details. Once all details have been confirmed you may be able to request the notice be re-issued.

Receive Your Rate Notices Electronically
Enjoy the convenience of having your rate notice sent electronically via BPAYView or eNotice.

1) BPAYView
By using BPAY View®, you can receive, pay and store your rate notices in your online banking account, making it easier for you to pay on time, every time. BPAY View is easier on the environment too.

How to Register:
1. Log into your online banking account.
2. Look for the BPAY View or View Bills section.
3. Register to receive your City of Darebin Rate Notice by entering:

  • The Biller Code: 7831
  • Your BPAY View registration number(s): use your BPAY Reference number as shown on your rate notice
  • Your name: enter the name exactly as it appears in the first line from the address block on your notice.

You will be notified by email or SMS if your registration has been approved. Once the registration has been approved, your next Rate Notice will be automatically sent to your online banking account.

When your next instalment notice arrives:
1. Your Rate Notice is received in your online banking account, you will be notified by email or SMS, depending on your preference and the notification options available from your financial institution.
2. Log into your online banking account and look for the BPAY View or View Bills section
3. Select the unpaid Rate Notice and click on the link to view the notice
4. Select the payment option you would prefer to pay the bill.

2) eNotice
If you are not registered for online banking, you can still receive your City of Darebin Rate Notice via email.
How to Register:
1.    Scan the QR code printed on the front of your rate notice
2.    Your Full Name and Assessment Number will be prefilled on the Registration Form
3.    Complete the additional information required and click on save
4.    You will then receive an email advising you to Activate your Account

or visit Darebin City Council Electronic Rate Notice Delivery and click on Register to complete the Form. 

Future Rate Notices will then be emailed to you. 

Note:
 We can only send our Rate Notices electronically. Other notices such as animal registration will still be sent to your postal address. If email is returned undeliverable, your rate notice will be posted to you.

Further Information
Customer Service
Ph: 8470 8888
Email: revenue@darebin.vic.gov.au 

Change of Address, Name or Ownership

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It is very important that Council is notified if you change your details. This helps us ensure that rates notices are delivered correctly and without delay.

Change of Address

To update your address complete the online Change of Address Request Form for Rates Notice.

Alternatively, download and print the Change of Address Request Form for Rates Notice and return to:

  • Fax to: (03) 9261 4840
  • Mail to: City of Darebin, PO Box 91, Preston VIC 3072

Change of Name (This form is not to be used for changing ownership of a property)

To request the name on the Rate Notice to be updated, download and print the Change of Name Form and return to:

  • Fax to: (03) 9261 4840
  • Mail to: City of Darebin, PO Box 91, Preston VIC 3072 

Relevant documentation is required ie Marriage Certificate

Change of Ownership

Council is notified of Change of Ownership by your legal representative. 

If you do not have legal representation you will need to download and print the Notice of Acquisition along with a copy of title and return to: 

  • Fax to: (03) 9261 4840
  • Mail to: City of Darebin, PO Box 91, Preston VIC 3072 

 IMPORTANT: when ownership of a property changes, the liability for payment of rates remains with the owner until we receive a Notice of Acquisition. 

Further Information
Customer Service
Ph: 8470 8888
Email: revenue@darebin.vic.gov.au

Rating Process

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In accordance with State Legislation all properties are valued every two years by our qualified valuers who analyse sales data to calculate the rateable values.
Three Property Valuations
On your rate notice there will be three valuation figures:
1. Site Valuation (SV) this is your land value
2. Capital Improved Value (CIV) this is the Market Value of your property and includes your Site Valuation, rates are calculated on this valuation
3. Net Annual Value (NAV) for Residential properties this is 5% of the CIV and for non-residential properties it is the greater of the annual rental value or 5% of the CIV.

How Valuation is calculated
Our valuers undertake an external inspection of properties and also use information such as sales, rentals, detailed building plans and permits to assist them in determining an accurate valuation of your property.

2014-2015 Rating Strategy

Valuation Calculation
Our valuers analyse property sales and rental data to build a profile of value levels for different suburbs and types of properties within the municipality.

The analysed level of value is then applied to individual property throughout the municipality. Land size, location, building size/value, plus the added value of a garage, garden, driveway and other improvements are also taken into consideration to determine the Capital Improved Value. 

The Valuation figure shown on your assessment if what your property would sell for during the relevant Valuation period 

Valuation Timing
The rate valuations are assessed every two years, as at 1 January in each even calendar year, in accordance with the Valuation of Land Act and under the guidance and audit control of the Valuer-General.

The 2014 revaluation at the 1 January 2014 will be used to levy Council rates for the two years from 1 July 2014 to 30 June 2016.

Supplementary Valuations
If changes to a property occur that could alter its value, a supplementary valuation is conducted during the year to update property records.  These changes can be alterations, additions, demolitions, subdivision, changes in the use of a property or zoning amendments.  Your rates are then adjusted pro-rata for the year, based upon the completion date of the changes.     

Object to the Valuation
As a ratepayer you have the right under Section 16 of the Valuation of Land Act 1960 to object to the valuation of their property and should contact us as the first step.

Enquiry Period & Process

Property owners are required to advise Council of their objection to their property valuation within two months of the issue date on rate notice at the start of the financial year. Contact can be either by phone, email or letter to the Valuations Office. The Council Valuation will be reviewed and Valuer will either call to discuss or write to you with the Objection outcome.
                
Notice of Objection
If after a review of the valuation of your property you still dispute the valuations, your next action is to lodge a formal objection stating reasons and evidence to support your claim. If a satisfactory outcome is not reached the next step is for you to lodge an objection with Victoria Civil and Administrative Tribunal.   You must continue to pay your rates by the due while an Enquiry or Objection is being resolved.

Land Tax Objection & Council Rating Valuations
The State Revenue Office uses Council Assessed Site Value to calculate land tax under the Land Tax Act 1958.  An objection to the Site Value must first be made to the State Revenue Office within two months of receiving the Land Tax Assessment

Street Numbering
Council is responsible for the allocation of street numbering and is administered by the Valuations office.  Council allocation of street numbers is administered as stated under the Australia and New Zealand Standard Rural and Urban Addressing document.  

Owners are reminded that they have a legal requirement to clearly display the street number on their property. If property owners are having issues with street numbers please contact valuation department to discuss matter.  

Your rates at work

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Rates are used by Council to pay for local services including garbage collection, street lighting, street cleaning, parks, libraries, local roads, footpaths, drains, emergency services, home and community care services.

For every $100 you spend on rates, you are helping fund your local community:

  • Capital Works $25.90
  • Libraries $5.50
  • Building & Asset Maintenance $8.55
  • Planning & Development $7.02
  • Parks & Gardens $11.43
  • Road Maintenance $3.65
  • Waste Management $12.45
  • Family Services $6.63
  • Aged Services $8.23
  • Culture & Leisure $2.90
  • Environment & Amenity $7.74
For further information view the

Your Rates at Work Brochure 2015/2016

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Video: Why do I need to pay for rates?