COVID Support for the Community

A number of support options are available for people in the community who require assistance.

Financial Hardship Policy

For property owners facing difficulties, we've created a Financial Hardship Policy to provide relief.

You can either:
- Set up a payment plan to help manage the payments
- Defer your rate payments with 0% interest

Please contact our Revenue team by email: or call (03) 8470 8880 (9am-5pm, Monday - Friday). Read more about paying your rates and our COVID-19 Financial Hardship Policy.


Waived and frozen fees

- Community hubs license fees frozen.
- Overdue library book/item fees suspended until the libraries reopen.
- Leadership of a network of partners to offer help – including the Inner North Community Fund and the Darebin Information, Volunteer and Referral Service (DIVRS) to help others in the local area who have been impacted.


Support for international students

International students are eligible to access food and basic items.

Study Melbourne has created a dedicated information resource featuring advice and various supports for international students during this time, for more information please visit COVID-19 support for international students.

Information for Aboriginal and Torres Strait Islander communities
- Read our Information sheet for Aboriginal and Torres Strait Islander peoples
- Watch a video with elders and young people sharing advice about COVID-19, from Victorian Aboriginal Child Care Agency - VACCA 

For additional information please visit the DHHS website for Aboriginal and Torres Strait Islander specific information and advice on how to manage the impact of coronavirus (COVID-19) in community. 



Room to Move is Darebin’s response to requests from our local schools, businesses and residents for support with social distancing in the time of COVID-19. There is a package of initiatives that are designed to make it easier to safely use our public spaces on foot and by bike as we navigate changes to our daily lives. 

Find out more information about our Room to Move (COVID-19 transport response).


Free legal advice and assistance

International students can receive free legal advice and assistance from Fitzroy Legal Service, Migrant Employment Law Clinic. The clinic can assist with issues around pay, unlawful dismissal and work conditions.


Community Reporting Tool

There’s been a spike in racism during COVID-19, and many people from Asian and other backgrounds are experiencing racist abuse and vilification. Racism has no place in Darebin – if you experience it or see it, you can make a report using the Community Reporting Tool