Council service updates

Stay up-to-date with updates to Council services impacted by COVID-19 restrictions.

Darebin Council has announced an $11.8 million Community and Local Business Resilience and Recovery Package to assist.

Please see support for business for more information.

Council service updates

The Victorian Government has announced easing of COVID-19 restrictions. From 11.59pm on Friday 22 April 2022, patrons will no longer be required to show their vaccination status or check-in before entering a Council venue.

We thank everyone for adhering to COVID-19 requirements with respect, kindness and goodwill to keep us all safe.

Service

Hours adjusted 

Customer Service Centres

Preston Customer Service Centre
located at 274 Gower Street Preston
Open Monday - Friday
8.30am - 5pm

Reservoir Customer Service Centre
located inside Reservoir Community Learning Centre (RCLC)
Open Monday - Friday
10am - 5pm

Northcote Customer Service Centre
located inside the Northcote Library
Open Monday - Friday
10am - 5pm

Call Centre remains open from 8.30am – 5pm each day, and you can contact us on 03 8470 8888 or send us a message via our contact form.

Bundoora Park Farm & Café

Open daily from 10am - 4pm

Bundoora Homestead Art Centre gallery and café

Open

Wednesday – Saturday 11am - 4pm

Café serving drinks, biscuits and scones - food service ends at 3pm

Reservoir Leisure Centre (RLC)

Open             

Northcote Aquatic and Recreation Centre (NARC)

Closed for redevelopment

Expected to open mid-late 2023

Libraries

Open, see the libraries website for opening hours

Bundoora Golf and Northcote Golf Courses

Open

Community Sport

Resumed

Community Centres

Open

Emergency relief food parcel pick up will continue at East Preston Community Centre

Aged and Disability

Escorted shopping, social support individuals, social support groups, community transport and senior citizen groups suspended

Senior citizen centres closed

Creative Arts and Culture

Darebin Arts Centre and Northcote Town Hall Arts Centre are open

Maternal and Child Health

  • No home visits during current COVID restrictions
  • All booked MCH visits are a combination for a short face to face centre appointment for physical assessment, followed by telehealth to complete the visit
  • Priority centre visits are very young babies or vulnerable families
  • All New Parent group and sleep settling sessions are offered online
  • Only one parent to attend centre visit with child
  • Department of Health guidelines are followed:
    • nurses will be wearing PPE
    • parent will be screened for COVID risks prior to entering centre
    • parents must use QR code or written record of attendance, social distance and must wear a fitted mask

Immunisations

Open Immunisations to continue as planned. See our Immunisations page

Family services

Face-to-face appointments and all group work will be provided via telehealth

Playgrounds

Open

Toy library

Closed 

See our toy libraries page for more information

Supported playgroups

Support to families will be provided via telehealth

Early years support events

Closed             

Children and Community Development

Face-to-face cancelled

Youth Services

Open

Skate parks

Reopened

Council Meetings

Resumed

See the Council meetings page for more information.

Operations Centre: Darebin Resource Recovery Centre and the Outlook Market Secondhand Shop

Open

For the latest on exposure sites in Victoria, visit Department of Health website.

Looking for translated resources in your language? Visit the State Government's Coronavirus website and translated resources or talk with us, using our translation hotline on 03 8470 8470

For all other enquiries about services, please contact Customer Service on 03 8470 8888

Other sporting venues

The following venues are not managed by Council. More information on how they are managing opening hours and physical distancing can be found on their websites:

Events currently cancelled

All upcoming public events have been cancelled or postponed until further notice.
Some events have been moved online.

Services and facilities open

  • Sporting reserves/ovals for personal exercise

Operating as usual

  • Waste collection: bins will be collected as normal
  • Hard waste collection: see the Hard Waste page for more information (please note any household with positive COVID-19 cases or those isolating pending results of a COVID-19 test must not put out items)
  • Graffiti removal
  • Meals on wheels food service
  • Home support services for older adults are being facilitated in line with COVID safe practices. Our community support workers are equipped with PPE and practice social distancing. If you or someone you know requires assistance with shopping please contact us for information on available support.

Council Meetings and Planning Committee Meetings

Council Meetings and Planning Committee Meetings are continuing to be held. These meetings must be open to the public and the following arrangements have been put in place to support the open and transparent decision-making:

  • Residents and interested parties are strongly encouraged to view these meetings ‘live’ online.
  • If a person wishes to attend a meeting, we will provide an adjacent room to the Council Chamber with access to the ‘live stream’ to meet social distancing requirements.
  • If you wish to address either a Council or Planning Committee Meeting, in accordance with the normal practices, you will be escorted into the meeting for you to do so.

Any enquiries regarding these arrangements should be directed to Stephen Mahon, Coordinator Governance, Council Business and Civic Services on 03 8470 8582 or via email Stephen.Mahon@darebin.vic.gov.au