Report building site concerns or illegal works

Building sites must comply with the law to ensure they minimise disruption to the community.

Whether it's a major project or home extension, building sites must comply with a range of laws around noise, traffic and work hours. If you think a site isn't meeting its obligations, you have the right to make a complaint.

Noisy building sites

Most complaints about noise pollution on building sites relate to:

  • early starts
  • loud radios
  • excessive operating hours.

Building site noise is restricted to certain times depending on the size and type of development. Most large sites list operation times in their Construction Management Plan.

Smaller residential sites must comply with the operation times in our local laws. These are generally from:

  • 7am to 8pm Monday to Friday
  • 9am to 6pm Saturday

Building activity noise is not allowed on Sundays or public holidays without our permission.

To report a noisy building site or find out about operation times for larger sites, please call us on 03 8470 8888.

Traffic issues

Some sites need a Traffic Management Plan (TMP) if they're affecting vehicles or pedestrians outside the site. The TMP outlines temporary changes to traffic conditions, road and footpath closures, and traffic detours.

If you think a building site isn't complying with its TMP, please call us on 03 8470 8888.