People with disability

Accessible communication

You can contact us a number of ways (TTY, Speak and Listen, Internet Relay), ask us if you require accessible formats of documents or interpreters.

You can contact us a number of ways (TTY, Speak and Listen, Internet Relay), ask us if you require accessible formats of documents, Auslan sign language interpreters can be organised to enable you to communicate with us.

Accessible documents

All Council documents and publications are available in alternative formats upon request. Formats available include large print, electronic (CD or email), audio and hard copy.

To request a publication/document in an alternative format contact:
Customer Service
Ph: 8470 8888

Hearing Augmentation

Council Chambers located on High Street, Preston features an audio loop that allows people with hearing aids to hear better. Preston Shire Hall and Preston City Hall are fitted with portable hearing loops.

Auslan Sign Language Interpreters

Sign Language interpreters are available for Deaf residents to allow them to participate in Council meetings, forums, community consultation and general Council events.

To organise an Auslan Interpreter contact our Customer Service Team below.

Website

We have done our best to ensure our information is is available to all users including those with visual, motor or cognitive disabilities. We are always assessing the accessibility standards and making changes as required to ensure the website maintains a minimum level AA compliance.
If you have any reccommendations or would like to provide feedback on how we could improve our website, please email us communications@darebin.vic.gov.au.

Visit the World Wide Web Consortium (W3C) website for more information on accessible websites.

More information

Customer Service
Ph: (03) 8470 8888
Email: mailbox@darebin.vic.gov.au