Replace a missing or damaged bin

Has your bin been lost or stolen? Perhaps you've moved into a property that doesn't have a bin. We can help.

My bin was lost or stolen

We can replace lost or stolen bins.

It's quick and easy to report a lost or stolen bin online:

  • The first step is to identify your property, then follow the prompts to complete the process.

Lost or stolen rubbish bin 

Lost or stolen recycling bin 

Lost or stolen green bin 

You can also visit a Customer Service Centre or call Customer Service on 03 8470 8888.

My property has never had bins

If you recently moved into a property and don't have a waste or recycling bin, it's quick and easy to order a bin online:

  • The first step is to identify your property, then follow the prompts to complete the process.

New bin for residential property 

New bin for commercial property 

You can also visit a Customer Service Centre or call Customer Service on 03 8470 8888.

If you recently moved into a property and don't have a waste or recycling bin, please call Customer Service on 03 8470 8888.

Damaged bins

If your bin is damaged, we'll repair it. If we need to replace your bin, we'll use our standard 80-litre bin unless you have a valid larger bin permit. Please contact us to request repairs to your bin.

Replace a damaged rubbish bin

Report a damaged recycling bin

Report a damaged green waste / FOGO bin

 

Important note about 80-litre bins in Darebin

If we replace your bin, you'll receive a standard red-lidded 80-litre bin unless you have a larger bin permit.

We've been using 80-litre bins since 1996. Some of you may still have 120 or 140-litre bins from the former City of Preston. However these are more than 20 years old and we expect to gradually replace them in the coming years.

If you think you need a larger bin, you can apply for a larger bin permit (fees may apply depending on the size of your household).

More information

Customer Service
Phone: 03 8470 8888
Email: mailbox@darebin.vic.gov.au