Contact us

Darebin City Council is located at 274 Gower Street, Preston, VIC 3072.

Our customer service teams are ready to take your call from 8.30am–5pm weekdays.

Contact us form

Phone: 03 8470 8888

Post: PO Box 91, Preston VIC 3072

Urgent after-hours line: 03 8470 8889
Multilingual phone line: 03 8470 8470

We speak your language: find out more about our website translation tool on the multilingual support page.

Customer service staff


Customer service desk - Customer service locations

Please understand that due to state legislation, visitors aged 16 years and older will need to show vaccination proof or a valid medical exemption.

children's art - Frequently visited pages
Get where you need to go quickly, with our list of frequently visited pages
using phone laptop and credit card for online payment
Find out what your options are for payments, and which methods are accepted.
children's knitted dolls - Multilingual support
Find out more about communicating with us in your own language, or changing this website to your preferred language.
Child's hand with pencils - Additional support services
As part of Darebin’s ongoing commitment to supporting accessibility, find out more about the additional support services available.
Women on mobile - Contact a councillor
For assistance with local issues contact the Mayor or your local Councillor; view list of committees; access key registers and policies.
mural - Social media
Connect with us on social media, and keep up to date with what's happening across the municipality.
We use our social media channels to keep the community informed about our upcoming events, activities, projects and initiatives.
Adult and child hands - Our customer commitment
We are committed to being accessible, equitable, inclusive and responsive to the needs of our diverse community, find out how we do this.
Feedback and complaints
Your feedback as an opportunity to improve our services and performance.
Your say blocks
Get the latest media releases here, and find out who to contact for any media enquiries you might have.