Contact us

Darebin City Council is located at 274 Gower Street, Preston, VIC 3072.

Our customer service teams are ready to take your call from 8.30am—5pm weekdays.

Contact us form

Phone: 03 8470 8888

Post: PO Box 91, Preston VIC 3072

Urgent after-hours line: 03 8470 8889
Multilingual phone line: 03 8470 8470

We speak your language: find out more about website translations.

Customer service staff


Customer service desk - Customer service locations

 Our customer service locations in Darebin.

using phone laptop and credit card for online payment

Make online payments by credit card. You can also find out about other payment options.

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Get in touch with us directly with issues that affect you, like roads, trees, animals, bins and objections to fines. 
Globe of the world
Find out about communicating with us in your own language, or changing this website to your preferred language.
Child's hand with pencils - Additional support services
As part of Darebin’s ongoing commitment to supporting accessibility, find out about the additional support services available to you.
Women on mobile - Contact a councillor
For assistance with local issues contact the Mayor or your local Councillor.
Connect with us
Want to find out what the latest is across our different interest areas via our newsletters? Subscribe here or view previous Council newsletters.
mural - Social media

Connect with us on social media, and keep up to date with what's happening across Darebin.

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We use our social media channels to keep the community informed about our upcoming events, activities, projects and initiatives.
Adult and child hands - Our customer commitment
We are committed to being accessible, equitable, inclusive and responsive to the needs of our diverse community, find out how we do this.
Feedback and complaints
Your feedback as an opportunity to improve our services and performance.