Local services directory

Victorian Aboriginal Health Service

The Victorian Aboriginal Health Service (VAHS) provides a variety of services, including medical and dental clinics, counselling and community programs.

VAHS Fitzroy and Epping are open and available to help. The Preston clinic is currently closed but family counselling services are available over the phone and through video consults. Please call 03 9403 3300 or visit the VAHS website for more details.

Address: 238-250 Plenty Rd, Preston, 3072
Phone: 03 9403 3300
After-hours locum service: 132 660

Victorian Aboriginal Child Care Agency

The Victorian Aboriginal Child Care Agency (VACCA) is the lead Aboriginal child and family welfare organisation in Victoria. It protects and promote the rights of Aboriginal children and young people.

Address: 340 Bell St, Preston, 3072
Phone: 03 9287 8800

Bert Williams Aboriginal Youth Services

The Bert Williams Aboriginal Youth Services (BWAYS) is managed by the Victorian Aboriginal Community Services Association Limited (VACSAL). They provide crisis accommodation, a justice program and an early school leavers program.

Address: 21 Normandy Avenue, Thornbury
Phone: 03 9484 5310

Centre for Multicultural Youth

Centre for Multicultural Youth (CMY) is a not-for-profit organisation that supports young people from migrant and refugee backgrounds.

Address: 304 Drummond Street, Carlton VIC 3053
Phone: 03 9340 3700

Changes to service: Drop-in access is no longer available at CMY offices, but staff are still available. CMY encourages clients and those looking for support to contact a case worker by phone, email, social media, or by visiting a CMY office.

Shop 48

Shop 48 is a welcoming space where you can get information, services, connections and support.

Address: Shop 48, The Harmony Centre, 48 The Mall, Heidelberg West, 3081
Phone: 03 8582 9501

Open Hours: Monday–Friday 9am–1pm and 1.30pm–5.30pm

Multicultural Youth Advocacy Network (Australia)

MYAN, or Multicultural Youth Advocacy Network (Australia) promotes the rights of young people from refugee and migrant backgrounds, to ensure they're recognised in policy and practice. They work with young people, government and civil society to achieve this goal.

Address: 304 Drummond St Carlton, Victoria 3053
Phone: 03 9340 3700

Inner Northern Local Learning and Employment Network

The Inner Northern LLEN provides services and referrals to help young people move from education to employment.

Address: 420 Victoria Street, Brunswick VIC 3056
Phone: 03 9940 1445

Prace: Reconnect

Prace: Reconnect gives one-on-one support to help young people plan a return to education. It helps them get the skills to pursue meaningful employment in their chosen career.

To make a referral or for further information please contact Adrianna on 0457 892 893 or at apugliese@prace.vic.edu.au.

Frontyard Youth Services

FrontYard Youth Services supports young people aged 12 to 25 who are homeless, at risk of becoming homelessness, disengaged or who need support.

Phone: 03 9977 0077 or free call 1800 800 531

Address: 19 King Street, Melbourne, 3000

Haven; Home, Safe

Haven; Home, Safe is the closest access point for those who are homeless or at risk of homelessness in Darebin.

Address: 52-56 Mary Street, Preston
Phone: 03 9479 0700

Merri Outreach Support Services (MOSS)

Merri Outreach Support Services (MOSS) supports young people aged 16 to 25 who are homeless or at risk of homelessness.

Address (Northcote Office): 279 High Street, Northcote
Phone: 03 9482 3488

Fitzroy Legal Service – Reservoir Office

The Fitzroy Legal Service is an independent community organisation that provides free legal services to the public.

By appointment only.

Address: 279 Spring Street, Reservoir
Phone: 03 9419 3744

YouthLaw

YouthLaw gives free legal advice to young people under 25 years old.

Address: 147-155 Pelham St, Carlton 3053
Phone: 03 9113 9500

Email: info@youthlaw.asn.au

Victoria Legal Aid

Victoria Legal Aid provides free legal information over the phone from 8am to 6pm, Monday to Friday.

Phone: 1300 792 387

Queerspace

Queerspace is an LGBTIQ+ health and wellbeing support service that also runs programs for young people.

Address: 100 Drummond St, Carlton
Phone: 03 9663 6733

Switchboard Victoria

Switchboard Victoria offers peer-driven support services for lesbian, gay, bisexual, transgender and gender divers, intersex, queer and asexual (LGBTIQA+) people, and their families, allies and communities.

Switchboard counsellors are available from 3pm to midnight everyday on 1800 184 527 or on Qlife Webchat.

Minus 18

Minus 18 supports LGBTIQ youth and organises a range of events. For more information, visit their contact page.

Your Community Health

Your Community Health offers counselling and mental health support, along with bulk-billing doctors, dentists, optometrists, physiotherapy and podiatry services.

Address: 125 Blake Street, East Reservoir
Phone: 03 8470 1111

headspace

headspace provides youth counselling and other mental health services. Find your local headspace centre or visit the headspace website.

Call us at:

• headspace Collingwood: 03 9417 0150
• headspace Glenroy: 1300 880 218
• headspace Greensborough: 03 9433 7200

HomeDoctor

HomeDoctor is an after-hours bulk-billed service available for home visits.

Phone: 13 SICK (13 74 25)

Nurse On Call

Nurse On Call provides immediate over-the-phone health advice from a registered nurse, 24 hours a day, 7 days a week.

Phone: 1300 60 60 24

Women's Health in the North

Women's Health in the North provides health information and education to women and organisations.

Address: 680 High St, Thornbury
Phone: 03 9484 1666

Council information

Visit our people with disability page for information about the NDIS, community participation, recreation and leisure and accessibility.
Or see our list of local resources for other Non-NDIS disability services.

Art Access Victoria

Art Access Victoria provides disability-led advocacy, community arts programs and professional development programs.

Access for All Abilities

Access for All Abilities connects you with disabilities to sporting and other recreational activities in Victoria.