Payments over the phone are temporarily unavailable. You can still make payments online or in person.
You can report various issues using our online services below. If you can't find what you're looking for, you can contact Customer Service.
Phone: 03 8470 8888 (8.30am–5pm weekdays) Email: mailbox@darebin.vic.gov.au Online enquiry: Contact us online
For immediate threats to your safety or the safety of others please call 000.
If the situation poses immediate danger, such as fallen trees and branches please contact the SES.
We can replace lost or stolen bins, and you can request a replacement bin.
If your rubbish, recycling or green waste bin collection was missed we can arrange another collection.
Report a damaged, cracked or raised road or footpath.
Report an illegally parked or abandoned vehicle and we'll investigate.
Report a fallen or unsafe tree or a tree in need of pruning.
Report litter and dumped rubbish that is not booked for hard waste collection.
We can remove graffiti from council-owned properties and assets.
Apply for a review for a parking, local laws, health, planning or animal fine.
If you believe building work may be illegal or a building may present a safety risk, you can submit a building investigation request.
If you are unhappy with a Council service, action, decision or policy, we encourage you to let us know.