Contact us

Darebin City Council is located at 274 Gower Street, Preston, VIC 3072.

Our customer service teams are ready to take your call from 8.30am–5pm weekdays.

Phone: (03) 8470 8888


Online: Contact us form

Post: PO Box 91, Preston VIC 3072

Urgent after-hours line: (03) 8470 8889

Multilingual phone line: (03) 8470 8470

We speak your language: find out more about our website translation tool on the multilingual support page.
Customer service staff


Customer service desk - Customer service locations
Locate the Darebin City Council customer service centres, located across the municipality.
children's art - Frequently visited pages
Get where you need to go quickly, with our list of frequently visited pages
using phone laptop and credit card for online payment
Find out what your options are for payments, and which methods are accepted.
children's knitted dolls - Multilingual support
We speak your language, find out more about communicating with us in your own language, or changing this website to your preferred language.
Child's hand with pencils - Additional support services
As part of Darebin’s ongoing commitment to supporting accessibility, find out more about the additional support services available.
Women on mobile - Contact a councillor
For assistance with local issues contact the Mayor or your local Councillor; view list of committees; access key registers and policies.
Your say blocks
Find details on media enquiries and the latest media releases. All enquiries should be directed to the Communications and Corporate Affairs team.
mural - Social media
Connect with us on social media, and keep up to date with what's happening across the municipality.
Adult and child hands - Our customer commitment
We are committed to being accessible, equitable, inclusive and responsive to the needs of our diverse community, find out how we do this.
Feedback and complaints
Your feedback as an opportunity to improve our services and performance.