Noise

Darebin is a diverse Municipality with a variety of land uses and is increasingly becoming high density with apartment style living. As such, some noise is expected and needs to be accepted however the noise must not be unreasonable to neighbouring properties.

Too much noise can reduce a person’s quality of life and what may be enjoyable to one person, may not be enjoyable to others. So, it’s important to be considerate when creating noise.

Learn what you can do about noise disturbances, and what powers are legislated for Council and other authorities to respond with.

Find out more by watching the General Noise Complaints video.

How to resolve noise issues

If you have concerns about a neighbouring property being noisy there are steps you can take to help resolve the issue in a practical and neighbourly way. Follow the below steps on how to resolve noise issues. 

Residential noise issues Council can investigate

Council and other authorities can investigate residential noise reports where the noise occurs frequently, during prohibited times and/or there is impact to an individual's health.

For all Council related noise complaints, we require you to complete a 14 day Residential Noise Log(PDF, 290KB) before council can investigate any requests. After reviewing the log Council will advise if the matter can be investigated or if the matter is better settled privately.

Download Residential Noise Log(PDF, 290KB)

For all other noise complaints, such as those through Victoria Police or EPA, please refer to their individual processes. Find out more about reporting noise through Victoria Police. Find out more about report through EPA or other services at Environment Protection Authority.

Security alarm noise

Security alarms on both premises and vehicles should in the first instance be reported to Victoria Police by calling 000 in the event they are sounding due to an intruder.

Should the alarm be sounding repeatedly when the resident is not home, it is best to approach the owner/resident regarding the noise as they may not be aware the issue is occurring. If the owner is not contactable, try contacting either someone known to the neighbour or a managing body to cease the noise and attempt to find a cause.

Should the alarm noise continue and the owner has taken no action we suggest you contact us on 03 8470 8888. You will be required to submit a residential noise log(PDF, 262KB) for a period of 14 days to report your complaint.

Building and construction noise

Construction noise during the daytime is considered reasonable. The commencement of building works is governed through the Community Amenity Local Law 2025(PDF, 573KB) which stipulates under 16. Asset Protection – Permit Requirement for Building Works of the document the following:

• 4. Except in the case of an emergency or in accordance with a permit, an owner, the owner’s builder or the owner’s agent must ensure that no building works are undertaken outside of the following hours:

• 7am and 8pm – Mondays to Fridays
• 9am and 6pm – Saturdays
• Building activity is allowed on public holidays and will need to meet the same times listed above, depending on the day the public falls on.

• 5. An owner or occupier is permitted to undertake building works on a Sunday between 9am and 6pm on premises that they are living in. Should you feel that a site is in breach of the Local Law, please contact Council’s Building Site Compliance Officer on 03 8470 8899.
  Building noise that is expected within the prescribed hours above includes:

• electric power tools
• chainsaws
• generators
• circular saws
• gas or air compressors
• pneumatic power tools
• impacting or grinding tools.

If you have an issue with noise coming from a building site during permitted hours, we recommend you discuss these concerns with the builder or site manager.

Noisy animals

Barking dogs and noisy animals can in some circumstances be considered a nuisance.

If you have an issue with a neighbour’s noisy animal, speak to the owners first about a possible solution. A pet owner has the responsibility to ensure that their animal does not become a nuisance.

For further information on noisy animals or barking dogs, please see our noisy animal's information.

Residential noise

The Environment Protection Act 2017 creates an offence to cause unreasonable noise from any residential premises.

In determining whether a noise is unreasonable, consideration is given to the time, frequency, volume, duration and intensity of the noise.

For further information on the times that noise can be made, please see the Environment Protection Regulations 2021. However, it’s important to note that in some circumstances, residential noise can still be considered unreasonable at any time of day.

If initial attempts to talk to and mediate with your neighbour fail, please contact Council on 03 8470 8888 to lodge a complaint. You will be required to submit a Residential Noise Log(PDF, 262KB) for a period of 14 days to report your complaint.

Find out more by watching the residential and construction noise complaints video.

Commercial noise

Concerns relating to commercial noise and activities from shops and other small commercial premises can be investigated by council.

Investigations are carried out by either Council’s Health Protection Unit or Planning Investigations dependent on what conditions are contained within the premises planning permit.

In many cases, businesses may not be aware that the noise they are creating is affecting nearby residents. Bringing this to their attention will not only make business operators aware of your concerns but they are also likely to be more considerate in future.

Should your attempts to discuss your concerns with the business owner fail, please complete a planning enforcement noise log(PDF, 275KB) for a period of 14 days and contact Council on 03 8470 8888 to report your complaint.

It should be noted that residents who chose to abut or reside within commercial zoning are reasonably expected to experience higher levels of noise than those surrounded by residential zoning.

Find out more by watching the noise - commercial and industrial video.

Noise from entertainment venues

Loud music from venues can be an issue for nearby residents when the noise occurs late in the night.

Compliance with EPA policy is commonly within a venues liquor licence and may also be within the premises planning permit. To view a premises liquor licence please visit the Victorian Commission for Gambling and Liquor Regulation website.

For irregular or infrequent occurrences after hours, Victoria Police are best suited to attend venues when the noise is occurring.

For ongoing issues, please complete a 14 day planning enforcement noise log(PDF, 275KB) and contact Council on 03 8470 8888 to report your complaint.

FAQs