Pay your rates

Overview

View available payment methods and how to use direct debit so you're always on time.

You can pay your rates online, by phone, mail, or in-person at our Customer Service Centres or at any Australia Post office.

You can also set up direct debit with a nominated bank account, to make sure your rates are paid on time automatically.

Payment methods

Credit and debit cards online

You will need the assessment number located in the top-right corner of your rate notice.

Pay rates online

Post Billpay online

You will need:

• The Darebin Post Billpay code 0325
• Your reference number located on your rate notice

Pay using Post Billpay

BPay through your bank

Pay using BPay via your online banking website.

You will need:

• Darebin biller code 7831
• Your reference number located on your rate notice

Pay by phone using our phone payment system

Pay your rates by credit card (Visa/MasterCard) over the phone using our secure automated system.

• Call 1300 954 297
• You will need the assessment number located in the top-right corner of your rate notice

Pay by phone using Post Billpay

Pay your rates by credit card (Visa/MasterCard) via Post Billpay.

• Call 13 18 16

You will need:

• Darebin Post Billpay code 0325
• Your reference number located on your rate notice

In person

Pay in-person at any Darebin Customer Service Centre.

You can pay by credit card (Visa, MasterCard, American Express, Diners), EFTPOS, cheque, money order, or cash.

Pay at any Australian Post office

You can pay by credit card (Visa/MasterCard), EFTPOS, cheque, money order or cash.

You will be issued with a receipt to keep as your record of payment.

By mail

You can mail a cheque or money order:

• Marked payable to ‘Darebin City Council’
• Write 'Not Negotiable' on the cheque
• Detach the payment slip at the bottom of your rate notice and mail it with your cheque or money order
• Mail to: City of Darebin, PO Box 91, Preston VIC 3072

Note:

• We don't provide receipts for payments received by mail
• Keep the top portion of your notice for your records

By direct debit or credit card

Direct debit allows you to nominate a bank account to automatically deduct your rates from. It's a convenient way to always pay on time, and helps avoid any overdue interest charges.

Register online

• Use your assessment number and ratepayer name(s) as shown exactly on your rate notice.
• Registering online uses a secure Westpac payment form below:

Register or change direct debit / credit card details

Scheduled payment options

Direct debit has two automated, standard choices for deduction periods:

• Four quarterly instalments per year or
• A 10 month deduction plan (15 September to 15 June).

Note:

If you would like to discuss an different payment plan you can nominate alternative options using the form below:

Register for alternative payments

Solar Saver direct debit

Direct debit allows you to nominate a bank account to automatically deduct your Solar Saver payments. It's a convenient way to always pay on time, and helps avoid any overdue interest charges.

• Solar Saver direct debit can only be paid by four quarterly instalments.
• Use your assessment number and ratepayer name(s) as shown exactly on your rate notice.
• Once you have registered, payments will be automatically deducted as shown on your Rate Notice.

Solar Saver direct debit

Due dates and overdue payments

• Instalments not paid by the due date will be charged interest.
• Any outstanding payments shown on the annual rate notice must be paid immediately.
• Overdue payments may be subject to legal action without further notice.
• Penalty interest will be charged on late payments at the rate of 10% per annum.
• The interest rate is fixed by the State Government under Section 2 of the Penalty Interest Rates Act (1983).

Financial assistance

Options are available via our hardship policy, pensioner rebates, non ratable land and the Fire Services Property Levy. Find out more at our Financial assistance page.

More information

Customer Service
Phone: 03 8470 8888
Email: revenue@darebin.vic.gov.au