Find out where to get emergency help locally.
Darebin's Emergency Relief Agencies
To request emergency relief assistance, call:
Darebin Information, Volunteer & Resource Service (DIVRS)
Phone: 03 9480 8200
Monday to Thursday, 9.30am—2.30pm
You may need to leave a message with your name and contact details. You will receive a call back when we're next in the office.
Otherwise, contact the following local agencies:
- Encompass Care Bundoora: 0422 461 847
- Reservoir Neighbourhood House (Reservoir residents): 9462 4611
- Salvation Army – Emergency Relief, Preston: 1300 371 288
- St Vincent de Paul - Call Centre: 1800 305 330
Read more about emergency relief and support services available in Darebin.
Darebin Emergency Relief Network
The Network has a primary role to coordinate a regional approach to meeting the needs of residents experiencing financial or material disadvantage. Membership is open to the Darebin Emergency Relief Network (DERN) for a range of local emergency relief providers and other community agencies providing services to Darebin, or with interest in providing emergency relief services.
For further information, refer to the Darebin Emergency Relief Network terms of reference.
Access to food relief, essential items and support to isolate safely
From 1 July 2022, we will no longer receive referrals from the DFFH Coronavirus Hotline to provide food relief to community members isolating from COVID-19.
It is important that you plan ahead and think about which food and essential items you might need if you need to isolate. Use online shopping or delivery services for supplies or reach out to family, friends and community for support.
You can also use Ask Izzy to check food relief and support services that are available in your local area.
If you are isolating from COVID-19 and need urgent food and other emergency relief, please call the DFFH Coronavirus Hotline on 1800 675 398 for help to find food relief and support services near you.